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Santa Claus in Lapland LLC · Fla. Seller of Travel Reg. No. ST43879

Terms & Conditions of Sale

Last updated: October 29, 2026

1. The parties

These terms govern bookings made through www.santaclausinlapland.com with Santa Claus in Lapland LLC (13041 SW 106th St, Miami, FL 33186, USA; Florida Seller of Travel Reg. No. ST43879), referred to as “we”. “You” means the person making the booking on behalf of all travelers named in it.

2. Our role and the trip organizer

We sell the trips published on this website and collect payments for them. Unless your booking documents state otherwise, the organized trips are operated by Contuhijo S.L. (CIF B86032778, licensed travel agency CICMA 2040M, C/ Orense 6, planta 15, 28020 Madrid, Spain), together with the airlines, hotels and local providers named in the itinerary. The organizer’s general conditions and the standard pre-contractual information for package travel form part of your contract and are provided before you pay. Insolvency protection for package travel is provided through the organizer: details.

3. How a booking works

  1. You request a trip and dates through the website, phone, WhatsApp or email.
  2. We check availability and send you a quote with the final price and conditions.
  3. The booking is confirmed when you pay the required deposit and we send written confirmation.

4. Prices

Prices are shown in euros (EUR) per person, unless stated otherwise, and include exactly the services listed on the trip page and in your confirmation. Taxes and fees included are indicated. Prices may vary until the booking is confirmed. After confirmation, price changes are only possible in the cases and within the limits allowed by the organizer’s conditions and applicable law.

5. Payment

A deposit is required to confirm the booking, and the balance must be paid by the date stated in your confirmation. If the balance is not received on time, we may cancel the booking and apply the cancellation charges described in the Cancellation & Refund Policy. Accepted methods are described in Payment Methods.

6. Changes and cancellations

See the Cancellation & Refund Policy. Name changes and transfers of the booking are possible where suppliers allow them, subject to any costs they charge.

7. Travel documents, health and insurance

Each traveler is responsible for holding a valid passport and any visa, travel authorization (such as ETIAS where applicable) or health requirement for the destination and transit countries. Minors traveling without one or both parents may need specific authorization. We strongly recommend comprehensive travel insurance covering cancellation, medical expenses and repatriation.

8. Natural phenomena and activities

The Northern Lights, snow and weather conditions are natural phenomena and cannot be guaranteed. Outdoor activities may be modified or replaced for safety reasons, at the discretion of local providers.

9. Liability

Responsibility for the performance of the travel services lies with the organizer and providers in accordance with the organizer’s conditions and applicable package-travel law. We are responsible for the accuracy of the information we provide and for the correct handling of your booking and payments.

10. Complaints

If something goes wrong during the trip, tell the local guide or provider immediately so it can be fixed on the spot, and notify us at info@santaclausinlapland.com. Written complaints can be sent to info@santaclausinlapland.com; we will reply within 30 days.

11. Applicable law

These terms are governed by the laws of the State of Florida, USA, and the courts of Miami-Dade County shall have jurisdiction, without prejudice to the mandatory consumer-protection rights and courts of your country of residence.

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